Though the Asian population generally skews younger than the general population, there is a burgeoning number of Asian seniors, many of whom struggle with language barriers and require culturally appropriate support. Age Concern Auckland, the largest organization in Auckland devoted to providing programs and services for people over age 65, created an Asian Services Team specifically to address this concern. The team is comprised of coordinators, social workers, and other staff and volunteers from within those Asian communities, who speak the languages and understand the cultural nuances.
The organization operates out of three Auckland offices, with support offered in English, Mandarin, Cantonese, Korean and Japanese. Programming includes health promotion workshops, along with classes such as conversational English, singing, dancing, cooking, and art. Social workers provide individual casework and group sessions to address issues affecting the population.
Age Concern Auckland has seen a doubling of demand from Asian seniors over the past year and has continued to adjust its approach to better communicate with this group — for example, setting up channels on WeChat and Kakao to better reach people and modifying outreach language to be more culturally relevant.
While community activities are plentiful, there is also a growing need for services to address issues like dementia and domestic abuse. According to the organization, neglect, and abuse of older people have historically been under-reported within the Asian community and are not familiar concepts in some cultures.
Age Concern Auckland continues to advocate for increased funding for this type of programming, which is certain to be more in demand in the coming years. The demographic shifts across New Zealand bring added diversity and vibrancy to the country, but also a greater need for robust, culturally appropriate aged care services for all people. ●